Billing and renewals

• Billing and Renewal Settings

  Automatic price updates, time zone, renewal time and renewal days, and how they affect existing subscriptions.Some readers

Customer portal

• Customer Portal Settings

  Every option on Settings > Customer portal: portal version, Labels, pause, cancel, skip, reschedule, frequency changes, add and swap products, Shown products, address, payment method, cancellation reasons and loyalty display.Some readers

Dunning

• Dunning Settings

  How failed renewal payments are retried, the defaults, what happens when all attempts fail, and which emails are sent.Few readers

Out of stock

• Out of Stock Settings

  The three out of stock options for renewals (Skip subscription cycle, Partial renewals, Allow overselling) and how to choose.Few readers

Shipping

• Shipping Settings

  How renewal shipping is priced, recurring shipping options, automatic shipping price updates and subscription shipping profiles.Few readers

Tags

• Tag Settings

  Every customer and order tag the app can add, their default text, how to turn them on and rename them, and how to use them to segment subscribers in Shopify Email, Klaviyo and other apps.Few readers

Translations

• Notifications

  Choose your email sender, authenticate your domain, understand what the Supr sender locks, edit branding, labels and email text, set the upcoming renewal lead time, and manage customer and staff notifications.Some readers

• Translations

  Translate offers, widgets, bundle labels, the customer portal and emails into your store's other languages, and apply ready-made wording in 40 languages.Few readers

• Using the API

  Create API tokens and event notification endpoints under Settings > API, call the subscriptions API, retry safely, verify webhook signatures, and when to use bulk actions instead.Few readers

• Using Klaviyo

  Send your subscription events to Klaviyo and build renewal, failed payment and win-back emails and texts as Klaviyo flows.Few readers

• Using Shopify Flow

  Turn on Shopify Flow triggers, start workflows from subscription events, and run steps on a subscription from any workflow: pause, resume, cancel, skip, reschedule and resend an email.Few readers

• Using Omnisend

  Connect Omnisend under Settings > Integrations, send subscription events to it, build automations on them, and choose who sends each customer email.Few readers

• Pause Supr

  Turn Supr off on your storefront without editing your theme, or freeze every renewal for a while, and choose what happens to missed renewals when you unfreeze.Few readers

• Staff Permissions

  Choose what each staff member can see and change in the app, area by area, with roles and a default role.Few readers

• Connect an AI assistant (MCP)

  Connect an AI assistant to Supr and you can ask it about your subscriptions in plain words: "Which subscriptions renew this week?", "Pause the subscription for order #1234" or "Skip next month for this customer". It works with assistants that support MCP, a standard way for an assistant to use other tools. The assistant can list and view subscriptions, and pause, resume, skip, unskip and reschedule the next order. It cannot cancel subscriptions or edit products. The key works for one store onlyFew readers